E-Commerce · B2B

B2B E-Commerce Portal

A B2B portal that gives your dealers and corporate customers their own prices and ordering experience.

In brief
  • Customer-specific prices, discounts and limit management.
  • Stock and account integration with ERP.
  • Bulk and repeat ordering saves your sales team time.

B2B sales require a different structure from B2C e-commerce because of customer-specific prices, discounts, credit limits and recurring orders. Orders handled by phone, email and WhatsApp lead to errors and lost time.

A B2B portal lets your dealers order 24/7 at their own prices, see stock levels and repeat past orders, while your sales team focuses on relationships and growth.

In detail

B2B E-Commerce Portal: how do we do it?

Core components of a B2B portal

User and permission management, prices/discounts by customer group, stock visibility, quick order screens, order history and approval flows are the core of the portal. When account balance and document access are added, dealers no longer need to call for information.

Thanks to the responsive interface, field sales reps can also enter orders on behalf of customers.

ERP and operations integration

The portal pulls stock and prices from ERP and sends orders to ERP, eliminating double entry and mismatches. Invoice and delivery note information is also visible in the portal.

The integration is built to be reliable, with retry, logging and notification mechanisms for error cases.

Scope

What do we offer?

01

Customer-specific pricing

Price lists that vary by dealer group, discount and campaign.

02

Quick ordering

Bulk and repeat ordering by product code/Excel.

03

Account and limits

Balance, risk limit and payment term information visible in the portal.

04

ERP integration

Synchronization of stock, prices and orders with ERP.

05

Approval flows

Order confirmation, quote and shipping notifications.

06

Document access

Access to invoices, delivery notes and account statements.

Problem → solution

Which problems do we solve?

Problem

Orders come in by phone and email, and errors occur.

Our solution

We set up a verified, traceable order flow through a single portal.

Problem

Applying different prices for each dealer is hard.

Our solution

We systematize customer-specific price and discount rules.

Problem

The sales team is busy with order entry.

Our solution

Dealers enter their own orders; the team focuses on growth.

Process

How does the process work?

  1. 01

    Business rules analysis

    Price, limit and approval rules.

    Deliverable: Rules document
  2. 02

    Design

    Dealer interface and admin panel.

    Deliverable: Prototype
  3. 03

    Development and integration

    Portal and ERP connection.

    Deliverable: Test portal
  4. 04

    Pilot and launch

    Pilot with selected dealers, followed by rollout.

    Deliverable: Live portal

Use cases

How is it used in real life?

Scenario 1

Wholesale distribution company

Ordering screen with custom prices for hundreds of dealers.

Scenario 2

Manufacturer

Catalog, stock and ordering portal for the dealer network.

Scenario 3

Spare parts sales

Fast code-based ordering and stock checks.

Things to watch out for

Common mistakes and the right way

Common mistake

Starting without clarifying pricing rules

The right way

The right way: draw up the price/discount matrix at the start.

Common mistake

Leaving integration until the end

The right way

The right way: make the ERP connection part of the architecture.

Common mistake

Not planning dealer training

The right way

The right way: support adoption with short videos and guides.

FAQ

Frequently asked questions

What's the difference between a B2B portal and B2C e-commerce?

In B2B, prices, limits and approval processes are customer-specific; registration usually requires approval, and bulk/repeat orders are central.

Will it integrate with our existing ERP?

Yes. With API or file-based integration, we sync stock, price and account information with the portal.

Will dealers find the portal hard to use?

We make adoption easier with a simple interface, quick ordering and training materials.

Can the same system be used for both B2B and B2C?

Yes; with a shared product and stock infrastructure, both channels can be managed together.

Can dealer-specific prices and discounts be applied in the B2B portal?

Yes. List prices, discounts and campaigns specific to a dealer, region or customer group can be defined. Each dealer sees only the prices and products made available to them.

Are account balance, risk limit and payment terms managed?

Yes. Through integration with the ERP or accounting system, dealer balances, risk limits and credit order rules are shown in the portal and checked at order time. An approval flow can be triggered when the limit is exceeded.

Are bulk and quick order entry possible?

Yes. Features such as quick entry by product code, bulk upload via Excel/CSV and repeating a previous order significantly shorten B2B users' ordering time.

Are orders transferred to the ERP automatically?

Yes. Portal orders can be sent to the ERP automatically after the approval flow; stock, shipment and invoice statuses are reflected back to the portal. This reduces manual entry and order tracking by phone.

How are dealer permissions managed?

With role-based authorization, separate permissions are defined for different users within a dealer (purchasing, accounting, warehouse). All operations are logged.

Can the portal be used on mobile?

Yes. The design is responsive; the interface is kept fast and simple so the field sales team and dealers can easily order by phone too. An optional mobile app can also be added.

What does the cost of setting up a B2B portal depend on?

The number of products and dealers, pricing rules, depth of ERP integration, approval flows and design detail determine the cost. In the free initial consultation we clarify the scope and provide a written quote.